Complaints

At Talbinah we do our utmost to make you happy with our products and service. If you do have a complaint, please let us know so we can find a solution together.

How to submit a complaint

• Email: send your complaint to info@talbinah.nl with a clear description of the problem.
• Contact form: fill in the contact form on our website and we will get back to you as soon as possible.

What can you expect from us?

• Within 2 working days you will receive confirmation that we have received your complaint.
• We aim to fully handle your complaint within 5 working days.

Not satisfied with the solution?

If we cannot resolve your complaint, contact us again to explain what remains unresolved. You can obtain independent legal advice or bring the matter before the competent court. Your statutory rights remain unaffected.

We value your feedback and keep working to improve our service. Thank you for giving us the chance to do so.